What This Session Is About
Gamification is everywhere in Microsoft 365 adoption conversations — but the honest truth is that it isn't always the right answer. Sometimes it's the perfect lever. Sometimes it's a distraction from a process problem that game mechanics will never fix.
This session cuts through the hype with a practical decision framework: when does gamification genuinely drive adoption, and when should you reach for a different tool entirely?
What We Cover
- The adoption problems gamification actually solves — and the ones it doesn't
- A five-question "Play or Pass?" diagnostic for any adoption challenge
- Real examples from Microsoft 365 rollouts: what worked, what flopped, and why
- Quick wins: three game mechanics you can implement in Power Platform this week
- How to pitch gamification to stakeholders who think it sounds like a gimmick
Key Takeaway
By the end of this session, you have a clear-eyed framework for deciding when to play — and the confidence to make that call without second-guessing.
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